These terms and conditions govern your use of our website.
By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.
You may only use the website for personal use and are prohibited from selling on third party sites and platforms.
Copyright notice
Copyright (c)Fresk 2020
Subject to the express provisions of these terms and conditions:
we, own and control all the copyright and other intellectual property rights in our website and the material on our website
all the copyright and other intellectual property rights in our website and the material on our website are reserved.
Registration and accounts
You must notify us in writing immediately if you become aware of any unauthorised use of your account.
You must not use any other person's account to access the website, unless you have that person's express permission to do so.
User IDs and passwords
If you register for an account with our website, you will be asked to choose a user ID and password.
You must not use your account or user ID for or in connection with the impersonation of any person.
You must keep your password confidential.
You must notify us in writing immediately if you become aware of any disclosure of your password. You are responsible for any activity on our website arising out of any failure to keep your password confidential, and may be held liable for any losses arising out of such a failure.
Cancellation and suspension of account
We may:
suspend your account;
cancel your account; and/or
edit your account details, at any time in our sole discretion without notice or explanation. You may cancel your account on our website by contacting us and requesting we close it.
Acceptable use
You must not:
use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;
use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;
use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing).
You must not use data collected from our website to contact individuals, companies or other persons or entities.
You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and non-misleading.
The Contract
After placing an order you will receive an email from us acknowledging that we have received your order for the goods and the delivery services you have required. This does not mean that your order has been accepted. Your order constitutes an offer to PL26 Industries Ltd - T/A Fresk to buy goods. All orders are subject to acceptance by use and will confirm acceptance by sending an email that confirms dispatch by the deliver service provider. The contract between you and PL26 Industries Ltd- T/A Fresk will only be formed when we send you this dispatch confirmation.
The contract will relate only to those goods whose dispatch we have confirmed in the dispatch confirmation. We will not be obliged to supply any other goods which may have been part of your order until the dispatch of such goods has been confirmed in a separate dispatch confirmation.
We reserve the right to cancel the contract between us if:
We have insufficient stock to deliver the Goods you have ordered;
The delivery service provider does not deliver to your area
One or more of the Goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers; or
We have reason to suspect that there is a risk of a fraudulent transaction.
If we do cancel your contract, we will notify you by email and will re-credit to your account any sum deducted by us (in respect of Goods provided by us, and delivery services provided by the delivery service provider (unless amounts in respect of delivery are refunded directly by the delivery service provider)), from your debit or credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.
Third party rights
These terms and conditions are for our benefit and your benefit, and are not intended to benefit or be enforceable by any third party.
The exercise of the parties' rights under these terms and conditions is not subject to the consent of any third party.
Report abuse
If you learn of any unlawful material or activity on our website, or any material or activity that breaches these terms and conditions, please let us know.
You can let us know by email.
Accuracy of website content
Every effort is made for our website descriptions to be as accurate as possible, however we cannot be responsible for changes our suppliers may make at short notice.
We may periodically change the products available on our website, and we do not undertake to continue to supply any particular product or type of product.
Products
The sale and purchase of products through our website will be subject to terms and conditions of sale, and we will ask you to agree to the terms of that document each time you make a purchase on our website.
Published product details, specifications and suitability information is the best available at the time. PL26 Industries Ltd shall not be held responsible for the accuracy of any advice given regarding the suitability (or otherwise) of any part/s required for the repair of an item. If you have ordered an item and it does not match your expectations based on its description on freskliving.co.uk then we will provide you with a full refund upon the return of the item.
Returns
In the unlikely event that you are dissatisfied with your purchase please feel free to return your goods within 14 days of the purchase date for a full exchange or refund. Any item can be returned to us for any reason provided it is returned in ‘showroom condition’ with its original packaging and tags with a valid receipt/delivery note.
Returns can be made by post. You should always keep proof of postage and we advise you to use a ‘signed for service’ when returning goods.
It is your responsibility to ensure that the item is returned to us in a safe and secure manner, and in the event of a refund or exchange, in saleable condition (in original packaging and including all warranty, cards, manuals and accessories).
Send your goods securely packaged by a recorded delivery method, including a copy of your receipt and the returns form to:
PL26 Industries Ltd - T/A Fresk
2 Olivers Quay
Mevagissey St. Austell
PL26 6SU
Refunds
Refunds will be processed using the same method of payment used for the original purchase. Credit and debit card refunds must be made to the card used for the original transaction, cheque payments will be refunded in cash but due to banking restrictions cab only be refunded at least 14 days after the original purchase date. Due to the high incidence of fraud we regret that we are unable to offer any refund without a valid receipt/delivery note.
Refunds will be made for faulty or incorrect items returned within 14 working days, including any delivery charges incurred by the buyer (excluding 'Special Delivery') in the return of the item.
If the products you ordered are delivered to you in good condition but you wish to return them for any reason we will refund the full value of the goods excluding any carriage charge upon receipt of your returned goods.
Our details
This website is owned and operated by PL26 industries Ltd - Trading as Fresk
You can contact us by writing to the business address: Fresk, 2 Olivers Quay, Mevagissey, St. Austell, Cornwall, PL26 6SU, by using our website contact form, by email or phone using the contact details published on this website.